Privacy Policy

Last updated: August 15, 2025

1. Who we are

My Celestial Thread (“MCT,” “we,” “us,” “our”) provides interpretive services (astrology, tarot, runes, I Ching). We are the data controller for information collected through our website and services.
Contact: info@mycelestialthread.com

2. Information we collect

You provide directly:

  • Identity & contact data (name, email, optional pronouns, gift recipient details).

  • Order details (product purchased, intake form responses, delivery preferences).

  • Payment details are handled by our payment processor (we don’t store full card numbers).

  • Communications (emails or messages you send us).

Collected automatically:

  • Device & usage data (IP address, browser type, pages viewed, timestamps).

  • Cookies and similar technologies (see Section 9).

From third parties:

  • Payment processors and e-commerce platforms (transaction confirmations).

  • Email delivery/marketing services (subscription status, engagement).

3. How we use your information (purposes)

  • To accept, process, and fulfill orders (including sending PDFs and optional videos).

  • To communicate about your order, delivery timing, and support requests.

  • To operate, secure, and improve the website and services (analytics, troubleshooting).

  • To send optional marketing communications (you can opt out at any time).

  • To comply with legal, tax, and regulatory obligations, and to prevent fraud.

Legal bases (EU/UK visitors): Contract (to provide services you request); Legitimate interests (site security, improvements); Consent (marketing, non-essential cookies); Legal obligation (tax/records).

4. Sharing your information

We share information only as needed with:

  • Service providers: website host/e-commerce/analytics (e.g., Squarespace), payment processors, email services (e.g., Squarespace Email Campaigns), file delivery/video hosting providers, and customer support tools.

  • Compliance and legal: to comply with law, enforce terms, or protect rights.
    We do not sell your personal information.

5. Payments

Payments are processed by third-party providers. Your payment data is submitted directly to them and governed by their privacy policies. We receive limited information (e.g., last 4 digits, status, amount) to confirm your order.

6. Data retention

We keep personal data only as long as necessary for the purposes above:

  • Order/transaction records: retained to meet legal and tax requirements.

  • Client communications: retained for service history and dispute resolution.

  • Marketing data: retained until you unsubscribe or request deletion.

7. Your rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you.

  • Correct inaccurate data.

  • Delete your data, subject to legal retention requirements.

  • Object to or restrict certain processing.

  • Withdraw consent (e.g., marketing) at any time.

  • Data portability (receive a copy in a usable format).
    To exercise rights, email info@mycelestialthread.com. We may verify your identity before responding.

Marketing opt-out: Use the unsubscribe link in emails or contact us.

8. Children’s privacy

Our services are intended for adults 18+. We do not knowingly collect personal data from children under 13 (or under the age required by local law). If you believe a child has provided data, contact us to delete it.

9. Cookies & similar technologies

We use cookies and similar tools to operate the site, remember preferences, and understand usage.
Categories:

  • Essential (required for the site to function).

  • Analytics/Performance (to improve the site).

  • Marketing (for email or campaign performance, if used).
    Where required, we’ll request your consent for non-essential cookies. You can control cookies through your browser settings; blocking some may affect site functionality.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure.

11. International transfers

If you access the site from outside the U.S., your data may be processed in countries that may not offer the same level of protection as your home jurisdiction. We use appropriate measures where required by law.

12. California privacy notice (CPRA)

We do not “sell” or “share” personal information as defined by California law. California residents may request access, correction, and deletion; to exercise rights, email info@mycelestialthread.com. We will not discriminate against you for exercising your rights.

13. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version. Your continued use of the site or services after changes take effect means you accept the updated Policy.

14. Contact

Questions or requests about privacy: info@mycelestialthread.com